Resources about our team, technology, and approach to automated trading.
Frequencee Inc. is a trading software-as-a-service provider, not a brokerage or financial institution. We provide automated trading software that connects to your MetaTrader 4 account to execute EUR/USD forex trades. Your funds remain in your own brokerage account at all times—we never hold, custody, or have withdrawal access to your capital.
ELIGIBILITY AND REQUIREMENTS:
You must be 18+ years old, maintain a funded MT4 account with minimum $50,000 USD funded in USD, and reside in a jurisdiction where automated forex trading is legal. You are responsible for maintaining account security and ensuring brokerage account compliance. Your relationship with your MT4 broker is independent of Frequencee—you are solely responsible for broker fees, spreads, swaps, account restrictions, and broker-related issues.
FEES AND PAYMENT:
We operate on performance-based commissions, earning fees only on realized profits. No profit means no payment to Frequencee. You remain responsible for broker fees and applicable taxes. Outstanding invoices remain due upon termination.
RISK DISCLOSURE:
All investments carry inherent risk. Trading forex carries significant financial risk. You could lose your entire investment. Past performance does not indicate future results. Automated trading does not guarantee profits. By using Frequencee, you acknowledge full responsibility for all trading losses. This service is not suitable for all investors. Frequencee does not provide investment advice or personalized recommendations. Consult independent financial advisors before using automated trading systems.
SERVICE MODIFICATIONS AND TERMINATION:
Frequencee reserves the right to modify, suspend, or discontinue features with or without notice. We are not liable for service interruptions, third-party failures, or temporary unavailability. Either party may terminate at any time without penalty. Upon termination, you remain responsible for outstanding fees and must cease using our software.
LIMITATION OF LIABILITY:
To the maximum extent permitted by law, Frequencee Inc. is not liable for trading losses, software errors, broker failures, or any indirect damages. Our total liability shall not exceed fees paid in the preceding twelve months. You agree to indemnify Frequencee from claims arising from your use of the service.
REGIONAL RESTRICTIONS AND COMPLIANCE:
We do not offer services to residents of the United States, China, Singapore, or sanctioned jurisdictions. You are solely responsible for compliance with local regulations and tax obligations. These terms are governed by applicable laws. Disputes shall be resolved through binding arbitration.
AMENDMENTS AND CONTACT:
We may modify these terms with 30 days' notice for material changes. Continued use constitutes acceptance. For questions, contact info@frequencee.com or visit www.frequencee.com.
By using Frequencee, you agree to these terms and acknowledge you understand the risks of forex trading and accept full responsibility for your investment decisions.
Frequencee Inc. collects personal information you provide during registration, including your name, email address, phone number, and brokerage account connection details. We automatically collect usage data such as login times, trading activity, performance metrics, and device information. We do not store your broker login passwords—only API connection tokens required for trade execution. We never access your brokerage account withdrawal functions or hold custody of your funds.
HOW WE USE YOUR INFORMATION:
Your information is used to operate our trading software, process performance-based commissions, provide customer support, send service updates, improve our algorithms, and comply with legal obligations. We may share data with payment processors for billing purposes, cloud service providers for hosting and infrastructure, and legal authorities when required by law. We do not sell, rent, or share your personal information with third parties for marketing purposes.
DATA SECURITY:
We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or data breaches. You are responsible for maintaining the confidentiality of your account credentials.
DATA RETENTION AND YOUR RIGHTS:
We retain your personal information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request access to your data, correction of inaccuracies, deletion of your information (subject to legal retention requirements), or opt-out of non-essential communications by contacting us at support@frequencee.com.
POLICY UPDATES:
This Privacy Policy may be updated periodically. Material changes will be communicated via email or dashboard notification at least 30 days in advance. Continued use of our service after changes constitutes acceptance of the updated policy.
CONTACT:
For questions about this Privacy Policy or to exercise your data rights, contact Frequencee Inc. at info@frequencee.com or visit www.frequencee.com.
By using Frequencee, you consent to the collection and processing of your information as described in this Privacy Policy.
Frequencee operates globally and is available in most jurisdictions where automated forex trading is legal. Our service is compatible with leading MetaTrader 4 brokers including Exness, Vantage Markets, and StarTrader, which collectively serve traders in over 150 countries worldwide.
RESTRICTED JURISDICTIONS:
This service is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including but not limited to the United States, China, Singapore, and jurisdictions listed on the FATF "blacklist" or other major global sanctions lists including EU and UN sanctions. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.
