Privacy Policy

Effective Date: August 2023


Frequencee, a trading bot service managed by its mother company, Prodigital Marketing LTD (referred to as "we," "us," or "our"), is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines the information we collect, how we use it, and your choices regarding your personal data. By using Frequencee and its associated services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and billing information when you create an account or use our services.

1.2 Trading Data: Frequencee may collect data related to your trading activities, including transaction history and trading strategies, to improve our services and provide you with relevant information.

1.3 Usage Information: We may gather information about how you use Frequencee, such as your IP address, browser type, and device information, to enhance our service and user experience.

2. How We Use Your Information

2.1 Providing Services: We use your personal information to provide you with access to Frequencee and its features, process your transactions, and manage your account.

2.2 Improving Services: Your trading data and usage information help us improve Frequencee, troubleshoot issues, and develop new features and functionality.

2.3 Communication: We may use your contact information to send you important updates, notifications, and promotional materials. You can opt out of promotional emails at any time.

2.4 Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our Terms of Service.

3. Data Sharing

3.1 Affiliates: We may share your information with our affiliates, including Prodigital Marketing LTD, to provide our services and improve our operations.

3.2 Service Providers: We may engage third-party service providers to assist us in providing services, such as payment processing, data analysis, and customer support. These service providers may have access to your personal information as necessary for their services.

3.3 Legal Compliance: We may disclose your information when required by law or in response to valid requests from law enforcement agencies, regulatory authorities, or other government entities.

4. Your Choices

4.1 Access and Update: You can access and update your personal information by logging into your Frequencee account. You may also contact us to request changes or corrections.

4.2 Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in the email or contacting us directly.

4.3 Cookies and Tracking: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of Frequencee.

5. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via email or through Frequencee.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@frequencee.com

Thank you for trusting Frequencee with your trading needs. We are committed to protecting your privacy and providing you with the best trading bot experience possible. Please review this Privacy Policy periodically to stay informed about how we collect and use your information.